Privacy policy

PRIVACY POLICY

Last Updated: June 26, 2026

Welcome to Aurélia ("Aurélia," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://aureliabags.store or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Account login credentials (if you create an account)
  • Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Pages viewed
  • Time spent on the website
  • Referral source
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Analyze website performance
  • Personalize your shopping experience
  • Comply with legal obligations
  • Send promotional emails and marketing communications (where permitted by law)

You may unsubscribe from marketing communications at any time.

3. Payment Information

Payments are processed through secure third-party payment providers.

Aurélia does not store your complete credit or debit card information on its servers.

Payment information is processed using industry-standard encryption and security practices.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Improve website functionality
  • Measure website traffic
  • Analyze visitor behavior
  • Deliver personalized advertising where permitted

You can disable cookies through your browser settings, although doing so may affect certain website features.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Fraud prevention services
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Legal or governmental authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

6. International Data Transfers

Because we serve customers worldwide, your information may be transferred to and processed in countries other than your country of residence.

Whenever required by applicable law, we implement appropriate safeguards to protect your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Prevent fraud

After this period, information is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Restrict processing
  • Withdraw consent where applicable
  • Request data portability
  • Lodge a complaint with your local data protection authority

We will respond to applicable requests within the timeframe required by law.

9. GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information under one or more lawful bases, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent where required

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected and to request deletion of eligible personal information.

We do not sell personal information as defined by applicable California law.

11. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

12. Security

We implement appropriate administrative, technical, and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties.

We encourage you to review their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website constitutes acceptance of any revised Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Aurélia

Website: https://aureliabags.store

Email: support@aureliabags.store

Customer Support Hours:

Monday – Friday

9:00 AM – 6:00 PM (UTC)